Shipping policy
Delivery Policy
1. Order Processing Times
All orders are processed within 24 to 48 hours after payment has been received. Please note that orders are not dispatched or delivered on weekends or public holidays.
In the event of a high volume of orders, processing may be delayed. If an exceptional delay is required, we will notify you by email.
2. Delivery Rates & Times
We currently deliver within the United Kingdom only:
United Kingdom
Express delivery (tracked): 5-8 working days (£3.87)
Standard delivery (tracked): 8-12 working days (£1.93, or free over £35)
Delivery times are provided as estimates and begin from the date your order is dispatched, not the date the order is placed.
3. Delivery Destinations
We currently deliver to the United Kingdom only. At this time, we do not offer delivery outside of this area.
4. Customs, Duties & Taxes
Your order may be dispatched from outside the United Kingdom. Any applicable UK import VAT and customs duties are already included in the price you pay at checkout, so there is nothing extra to pay on delivery. The total shown at checkout is the final amount due. You will not be charged any additional customs or import fees by the carrier when your parcel arrives.